:root{--accent:#157866;--bg:#f4f6f8;--ink:#202d36;--muted:#7a8791;--line:#e7ecef}*{box-sizing:border-box}body{margin:0;font:14px/1.5 'Segoe UI',Arial,sans-serif;color:var(--ink);background:var(--bg)}button,input,textarea,select{font:inherit}button,a{touch-action:manipulation}button{cursor:pointer}button{border:1px solid var(--line);background:white;color:inherit;border-radius:8px;padding:9px 13px}button:hover{background:#f0f5f3}button:disabled{opacity:.5;cursor:default}button:focus-visible,a:focus-visible{outline:3px solid #6caf9d;outline-offset:2px}input,select,textarea{border:1px solid var(--line);border-radius:8px;background:white;padding:10px 12px;color:inherit;min-width:0}textarea{resize:vertical;width:100%;min-height:92px}input:focus,textarea:focus,select:focus{outline:2px solid #b7d9ce}a{color:var(--accent)}h1,h2,h3,p{margin:0}h1{font-size:27px;font-weight:650;letter-spacing:-.6px}h2{font-size:19px}h3{font-size:14px}.muted{color:var(--muted)}.small{font-size:12px}.layout{display:grid;grid-template-columns:224px minmax(0,1fr);min-height:100vh}.sidebar{background:#182d30;color:#abc0bd;padding:26px 16px;display:flex;flex-direction:column;gap:25px;position:sticky;top:0;height:100vh}.brand{display:flex;align-items:center;gap:11px;color:#fff;padding:0 9px;font-size:22px;letter-spacing:2px;font-weight:700}.brandmark{background:#3fba95;color:#153c32;border-radius:10px;padding:3px 9px;letter-spacing:0}.brand small{display:block;font-size:9px;letter-spacing:3px;font-weight:400;color:#8fa8a3}.org{background:#233b3d;border:1px solid #395053;color:white;width:100%;font-size:13px}.nav{display:grid;gap:6px}.nav button{display:flex;gap:12px;text-align:left;background:none;border:0;color:#b8c9c6;padding:12px}.nav button.active{background:#314a49;color:white}.nav button:hover{background:#28423f}.nav .icon{width:20px;text-align:center;font-size:17px}.nav .count{margin-left:auto;background:#3f5d56;color:#abebd2;border-radius:5px;padding:0 6px;font-size:12px}.sidebar-bottom{margin-top:auto;border-top:1px solid #344b4c;padding:18px 9px 0}.avatar{display:inline-flex;align-items:center;justify-content:center;width:38px;height:38px;flex-shrink:0;background:#e8f2ed;color:#3f7465;border-radius:12px;font-size:12px;font-weight:600}.person{display:flex;align-items:center;gap:11px}.online-dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:#3ab78b;margin-right:6px}.offline-dot{background:#abb3bb}.main{min-width:0}.topbar{height:67px;background:white;border-bottom:1px solid var(--line);padding:0 32px;display:flex;align-items:center;justify-content:space-between;gap:12px}.topbar select{font-size:12px;padding:7px 9px}.demo-banner{background:#fff8e8;border-bottom:1px solid #eee5cf;padding:8px 32px;font-size:12px;color:#8d7540;display:flex;gap:8px;justify-content:space-between}.content{padding:28px 32px}.heading{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-bottom:22px}.heading p{margin-top:5px}.eyebrow{font-size:11px;letter-spacing:1.7px;color:var(--accent);font-weight:600;text-transform:uppercase;margin-bottom:6px}.btn-primary{background:var(--accent);color:white;border-color:var(--accent)}.btn-primary:hover{filter:brightness(.93);background:var(--accent)}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:25px}.metric{background:white;border:1px solid var(--line);border-radius:11px;padding:17px 19px;display:flex;justify-content:space-between;align-items:center}.metric b{display:block;font-size:27px;line-height:1.2;margin:4px 0}.metric-icon{color:#91a8a0;font-size:22px}.workspace{display:grid;grid-template-columns:minmax(0,1fr) 325px;gap:20px;align-items:start}.card{background:white;border:1px solid var(--line);border-radius:12px;overflow:hidden}.tools{padding:17px;display:flex;gap:10px;border-bottom:1px solid var(--line);align-items:center;flex-wrap:wrap}.tools input{flex:1;min-width:120px;background:#f8fafb}.tools select{max-width:165px;font-size:12px}.table-wrap{overflow:auto}table{border-collapse:collapse;width:100%;text-align:left;white-space:nowrap}th{font-size:10px;letter-spacing:.7px;text-transform:uppercase;font-weight:600;color:#85919a;background:#fbfcfd;padding:13px 16px}td{padding:18px 16px;border-top:1px solid #f0f3f5;font-size:12px}tr.selected{background:#edf6f2}tbody tr{cursor:pointer}tbody tr:hover{background:#f4f9f6}.visitorname{font-weight:600;font-size:13px}.cell-sub{color:var(--muted);font-size:11px;margin-top:4px}.pill{display:inline-block;font-size:10px;padding:3px 7px;border-radius:5px;background:#edf3f6;color:#6c7c87}.pill.green{background:#e3f4eb;color:#24805e}.source-icon{display:inline-flex;width:23px;height:23px;background:#fff1ef;border-radius:6px;align-items:center;justify-content:center;color:#e35449;margin-right:6px;font-weight:700}.source-icon.vk{background:#e8f1fe;color:#3982c7}.table-footer{padding:13px 17px;color:var(--muted);font-size:11px;border-top:1px solid var(--line)}.detail-top{padding:21px;border-bottom:1px solid var(--line)}.detail-top h2{font-size:17px;margin-top:13px}.detail-section{padding:18px 21px;border-bottom:1px solid var(--line)}.detail-section h3{margin-bottom:13px}.kv{display:grid;grid-template-columns:90px minmax(0,1fr);gap:8px;font-size:12px}.kv dt{color:var(--muted)}.kv dd{margin:0;overflow-wrap:anywhere}.timeline{padding-left:13px;margin:0;border-left:1px solid #d5e7dd;list-style:none;font-size:12px}.timeline li{margin:13px 0;position:relative}.timeline li:before{content:'';position:absolute;left:-17px;top:6px;width:7px;height:7px;background:#9abcaf;border-radius:50%}.timeline li:last-child{color:var(--accent);font-weight:600}.compose{padding:17px}.compose .actions{display:flex;justify-content:space-between;align-items:center;margin-top:10px;gap:8px}.compose .small{font-size:10px}.quick{font-size:11px;padding:5px 8px;border-radius:20px;margin-bottom:10px}.detail-footer{padding:13px 18px;background:#fbfcfd;display:flex;gap:8px;justify-content:space-between}.detail-footer button{font-size:11px;padding:7px 9px}.empty{text-align:center;padding:50px 24px;color:var(--muted)}.empty h2{color:var(--ink);margin-bottom:8px}.dialog-layout{display:grid;grid-template-columns:280px minmax(0,1fr);gap:0;min-height:600px}.dialog-list{border-right:1px solid var(--line)}.dialog-item{width:100%;border:0;border-bottom:1px solid var(--line);border-radius:0;text-align:left;padding:19px;display:block}.dialog-item.active{background:#edf6f2}.dialog-item p{font-size:12px;margin-top:7px;color:var(--muted);overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.chat-head{padding:17px 21px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:10px;align-items:center}.chat-head .buttons{display:flex;gap:6px}.chat-head button{font-size:11px}.messages{padding:25px 22px;min-height:310px;max-height:440px;overflow:auto;background:#fafcfc;display:flex;flex-direction:column;gap:18px}.bubble{padding:12px 15px;border-radius:12px;background:white;border:1px solid var(--line);max-width:83%;white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;align-self:flex-start}.bubble.operator{background:#e9f4ed;border-color:#dcebe1;align-self:flex-end}.bubble.note{background:#fff6d9;border-color:#efdfaa;align-self:flex-end}.bubble small{display:block;font-size:10px;color:#7f9189;margin-top:7px}.chat-compose{border-top:1px solid var(--line)}.tabs{display:flex;gap:7px;flex-wrap:wrap;margin-bottom:13px}.tabs button{padding:5px 10px;font-size:11px}.tabs .active{background:#e9f4ed;border-color:#b6d6c6;color:var(--accent)}.panel-title{margin-bottom:20px}.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px}.settings-card{padding:25px}.settings-card label{display:block;margin:18px 0 6px;font-size:12px}.settings-card input{width:100%}.channel-row{display:flex;gap:15px;padding:21px;border-bottom:1px solid var(--line);align-items:center}.channel-row .channel-copy{flex:1}.channel-row h3{font-size:15px;margin-bottom:3px}.channel-row p{font-size:12px;color:var(--muted)}.guest-overlay{position:fixed;z-index:10;inset:0;background:#132e3255;display:flex;justify-content:flex-end}.guest-drawer{width:440px;max-width:100%;background:white;display:flex;flex-direction:column;box-shadow:-20px 0 70px #1232}.guest-drawer header{padding:14px 19px;display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--line)}.guest-drawer iframe{border:0;flex:1;width:100%}.guest-drawer header a{font-size:11px}.max-box{background:#f0edf9;border:1px solid #dbd4ed;border-radius:10px;padding:15px;margin-bottom:12px;font-size:12px}.max-box strong{display:block;margin-bottom:8px}.max-box select{width:100%;margin-top:12px}.notice{padding:14px 17px;background:#f1f6f4;border-radius:8px;font-size:12px;color:#6e837b;margin-bottom:20px}.statusbar{font-size:10px;color:#85948d;margin-top:20px;display:flex;justify-content:space-between;gap:10px}.color-options{display:flex;gap:10px;margin-top:14px}.swatch{width:33px;height:33px;border-radius:50%;border:3px solid white;outline:1px solid #ccc}.mobile-nav{display:none}#toast{position:fixed;left:50%;bottom:25px;transform:translateX(-50%);background:#203e36;color:white;padding:12px 20px;border-radius:9px;z-index:30;box-shadow:0 5px 20px #0002;max-width:90%;display:none}#toast.show{display:block}.preview-note{font-size:11px;margin-top:10px;color:#8b969d}.guest-page{background:#f5f3ed;min-height:100vh;padding:25px;color:#25463b}.guest-header{display:flex;justify-content:space-between;font-size:18px;font-weight:600;letter-spacing:2px}.guest-hero{margin:55px 0 30px}.guest-hero span{font-size:10px;letter-spacing:2px}.guest-hero h1{font-family:Georgia,serif;font-size:40px;font-weight:400;margin-top:12px;line-height:1.15}.guest-art{height:170px;border-radius:75px 75px 8px 8px;background:linear-gradient(155deg,#94c5b7,#4d988e 45%,#b7d5d0 46%,#e8e0c8 68%,#b7c5a7);margin-top:25px}.guest-caption{font-size:12px;line-height:1.8;margin:20px 0}.guest-page .notice{background:#ece8df;margin-top:35px;font-size:10px}.widget-launch{position:fixed;bottom:22px;right:22px;box-shadow:0 8px 24px #1234;background:var(--accent);color:#fff;border:0;border-radius:30px;padding:14px 20px}.widget{position:fixed;right:16px;bottom:16px;width:350px;max-width:calc(100% - 32px);height:450px;max-height:calc(100dvh - 40px);display:flex;flex-direction:column;background:white;border-radius:16px;overflow:hidden;box-shadow:0 12px 60px #183e3b44}.widget header{background:var(--accent);color:white;padding:17px;display:flex;justify-content:space-between;align-items:center}.widget header button{background:transparent;color:white;border:0;padding:3px 8px;font-size:21px}.widget .messages{min-height:0;flex:1;padding:15px;gap:12px}.widget .bubble{font-size:12px}.widget form{padding:10px;border-top:1px solid var(--line);display:flex;gap:7px}.widget input{width:100%;font-size:12px}.widget form button{padding:8px 12px}.widget .powered{text-align:center;font-size:9px;color:#97a7a0;padding:6px}.guest-controls{margin-top:15px;display:flex;gap:8px}.guest-controls button{font-size:10px}.channel-demo{padding:20px;background:#f4f0fa}.danger{color:#b55c41}.inline-row{display:flex;gap:8px;align-items:center}.desktop-label{color:#667f76;font-size:11px}
@media(max-width:1250px){.layout{grid-template-columns:190px minmax(0,1fr)}.workspace{grid-template-columns:minmax(0,1fr) 285px}.content{padding:24px 22px}.topbar,.demo-banner{padding-left:22px;padding-right:22px}td,th{padding-left:12px;padding-right:12px}.hide-mid{display:none}}
@media(max-width:1000px){.workspace{grid-template-columns:1fr}.detail{display:grid;grid-template-columns:1fr 1fr}.detail-top{grid-column:1/-1}.detail-footer,.detail .compose{grid-column:1/-1}.metrics{gap:9px}.metric{padding:13px}.metric-icon{display:none}.dialog-layout{grid-template-columns:220px minmax(0,1fr)}.settings-grid{grid-template-columns:1fr}.chat-head{flex-wrap:wrap}}
@media(max-width:700px){.layout{grid-template-columns:1fr}.sidebar{position:relative;height:auto;padding:15px;gap:12px}.brand{font-size:18px}.brand small,.sidebar-bottom,.sidebar .org{display:none}.nav{display:flex;overflow:auto;gap:3px}.nav button{padding:8px;font-size:11px;white-space:nowrap}.nav .icon{display:none}.nav .count{display:none}.topbar{height:auto;padding:12px 16px;flex-wrap:wrap}.demo-banner{padding:8px 16px;display:block;font-size:10px}.demo-banner span:last-child{display:none}.content{padding:22px 15px}.heading{align-items:start}.heading h1{font-size:24px}.heading button{font-size:11px}.heading p{font-size:12px}.metrics{grid-template-columns:1fr 1fr}.metric b{font-size:22px}.metric .small{font-size:11px}.workspace{gap:15px}.detail{display:block}.dialog-layout{grid-template-columns:1fr}.dialog-list{border-right:0;display:flex;overflow:auto}.dialog-item{min-width:190px;max-width:190px;border-right:1px solid var(--line);padding:12px}.dialog-item p{max-width:160px}.messages{padding:16px;max-height:360px;min-height:220px}.chat-head{padding:15px}.statusbar{font-size:9px}.guest-hero h1{font-size:34px}.table-wrap{max-width:100%}.settings-card{padding:18px}.tools{padding:12px}.heading .desktop-label{display:none}}

.visitor-period button{padding:10px 16px;font-size:13px}.source-summary{padding:18px;margin-bottom:20px}.source-chips{display:flex;flex-wrap:wrap;gap:10px;margin:12px 0}.source-chips span{padding:6px 10px;background:#edf6f2;border-radius:7px;overflow-wrap:anywhere;max-width:100%}.source-chips b{margin-left:8px}

.widget .messages{background-color:var(--chat-background,#fff)}
[data-chat-position=left] .widget,[data-chat-position=left] .widget-launch{right:auto;left:16px}
[data-chat-position=center] .widget,[data-chat-position=center] .widget-launch{left:50%;right:auto;transform:translateX(-50%)}
[data-chat-wallpaper=dots] .widget .messages{background-image:radial-gradient(#7893 1px,transparent 1px);background-size:16px 16px}
[data-chat-wallpaper=lines] .widget .messages{background-image:repeating-linear-gradient(135deg,transparent,transparent 12px,#7892 12px,#7892 13px)}